Guest Services

Spa

We will be most delighted to arrange various luxurious spa packages during your stay if you have the need to take a break and rejuvenate yourself. Pamper yourself and leave the arrangements to us.

Private Parties

Our sprawling lawn is ideal for private parties, celebrating anniversaries, weddings, birthdays or just any special occasion. Celebrate that unique moment amid the greenery and beautiful setting.

Personalized Antique Appreciation Tour

If you admire the intricate details on antiques, but do not know deep enough to really appreciate the styles and history behind them, then come with us on our personalised antique appreciation tour. We will show you a variety of old artefacts and share the fascinating stories behind them.

Travel tips

What to Wear
Loose and light summer clothing is recommended for outdoor activities like sightseeing and antique shopping. Whether you join an organised tour or prefer to visit the museums and different attractions on your own you will do quite a bit of walking and there are some stairs (especially Bukit St. Paul) so comfortable flat shoes are recommended. When visiting religious sites it is always best to be on the conservative side (long pants, long skirt, shirts and blouses with sleeves and so on).

Getting Around Melaka
Melaka itself is small enough to explore on foot. There are not that many taxis trolling the streets of Melaka but you can make taxi arrangement with the hotel. Taxi trip within the city is at flat rate RM15-20 per trip.

Electricity: Malaysia's voltage is 220 - 240 AC, 50 hertz.

Malaysia's local currency, the Malaysian Ringgit (expressed as RM) (also known as the dollar by the locals), is divided into 100 sen. Bank notes are denominated units of 1, 2, 5, 10, 20, 50 and 100. Coins are 1, 5, 10, 20, and 50 sen.

Tipping
Tipping is not the norm in Melaka. Many restaurants will automatically add 5% service charge to your bill

Business Hours
Business hours are very much geared towards tourists - with weekends being prime time. Freestanding shops are usually open from 10.00am until 6.00pm - a bit later on busy weekends. Shops in the large shopping centres are open until 9.00pm seven days a week.

Many museums are also closed Tuesdays. You can still walk around the historical sites but the museums themselves are closed.

Banking hours are from 9.30am to 4.00pm on weekdays and 9.30am to 11.30am on Saturday and closed on Sundays and public holidays.

Medical Facilities
Melaka has several big hospitals and clinics equipped with well-qualified, English speaking doctors with the state of art equipment.